Question 1

Are You A Factory Or Trading Company?

Accepted Answer

100% factory located in Hangzhou City, Zhejiang Province.

Question 2

What Is The MOQ Of This Product?

Accepted Answer

Question 3

What's Your Supply Capacity?

Accepted Answer

Anual output 50,000 tons

Question 4

How Can We Trust Your Quality?

Accepted Answer

Sample sending, factory visiting, etc. Our advice is that factory visiting is the best way to check quality and confidence building.

Question 5

What Are Your Payment Terms?

Accepted Answer

T/T payment and irrevocable L/C at sight. For the T/T payment, we accept 30% prepayment in advance and balance against B/L copy.

Question 6

What Is Your Delivery Time?

Accepted Answer

We can deliver the goods to you within 7~20 days according to the purchase quantity, after receipt of advanced prepayment or original L/C.

Question 7

How About The After-sale Service?

Accepted Answer

If there has any quality problems when you receive our products, show us photos and after discussing we will afford the lost from next order.

Question 8

Is Factory Visit Or Inspection Acceptable?

Accepted Answer

Yes,factory visit is always welcomed and inspection like third-party inspection okay.

Question 9

Can I Get Samples?

Accepted Answer

Yes, small samples are usually free with express service expense at customer's cost.

Question 10

Can You Produce According To Our Samples?

Accepted Answer

Yes, you can send samples to us and we can check your quality and produce as per your samples or technical drawings.

Question 11

How About Your Delivery Time?

Accepted Answer

Generally, it will take 3 to 5 days for 1*20ft, 7-10 days for 1*40HQ, 15-20 days for 4*40HQ,after receiving your advance payment.

Question 12

What Is Your Terms Of Payment?

Accepted Answer

T/T 30% as deposit, and 70% balance against copy of BL; or L/C,D/P at sight.

Question 13

What Is Your Kinds Of Packing?

Accepted Answer

Plastic bags or brown paper; pallet; wood case, carton box.

FAQ